Frequently Asked Questions
Everything you need to know about your next tech upgrade.
How long does shipping take for my electronics?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your gear sooner.
What is the return policy for opened devices?
We offer a 30-day return policy. While we prefer items in original packaging, opened electronics can be returned for a full refund as long as they are in like-new condition with all accessories included.
Do your products come with a manufacturer warranty?
Yes, all electronics sold on NotPedals.com come with a minimum 1-year manufacturer warranty. We also offer extended protection plans for added peace of mind.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free financing through Klarna and Affirm.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to our carrier's tracking portal to monitor your delivery in real-time.
Are the products on NotPedals.com brand new?
Unless clearly marked as 'Refurbished' in the product title, every item we sell is 100% brand new and factory-sealed.